| "Unable." Such a funny word. Especially when used in such a manner. Perhaps you can do the following: Since I know of at least 3 Indies who have been blocked for alleged violations, Including Ms. Howes and Mr. Leather, perhaps you can find out who the complainant is. You don't even need report names. Just check it, and see if it's the same person. I'm told that the name sounds "Japanese"... Something like Quasimodo, but obviously not that, since that is the hunchback from The Hunchback of Notre Dame. IF it is the same person, investigate the person's list of complaints against authors. If it is as I suspect, it's the complainant who needs be blocked, not the authors. In the U.S., anyway, we have the right to face our accuser. I suspect it is the same in Great Britain, the U.K., England, or whatever you want to call it. Justice means fair treatment. And I don't find banning someone for an alleged violation (even a one time violation) Fair treatment. One last thing? If you're going to shut off a person's access, don't sign it "warmest regards." It is impossible to give a reprimand warmly! -------Original Message------- Hello Mr. Buckett, I am sorry that you feel this way. However as my colleague Sarah has already explained we are unable to advise you on the reason behind this situation due to our confidentiality policy. We do understand that you are upset, however we will not be able to offer any additional insight or action on these matters. Thank you for shopping at Amazon.co.uk Warmest regards, Caroline C Amazon.co.uk Your feedback is helping us build Earth's Most Customer-Centric Company. ---- Original message: ---- BULLSHIT. There's a DAMN TROLL out there who's causing trouble for her. And Believe me, she's not the only one. I DEMAND AN INVESTIGATION... OR, Maybe you prefer a lawyer on your case? I can do that. My brother-in-law is an attorney, I'll be sure to give him your number. Ms. Howes has violated no rules. I suggest you deal with the troll, not the authors. BTW: If you REALLY want, we Indie Authors can start pulling our books. I mean, Some of the authors are selling THOUSANDS a month. That's THOUSANDS of dollars you will not have. Think about it. -------Original Message------- From: Amazon.co.uk Date: 9/2/2011 4:19:29 AM Subject: Your Amazon.co.uk Enquiry Hello Mr. Buckett, Thank you for contacting Amazon.co.uk. I'm sorry that you feel that Mrs. Howes has been unfairly banned from posting on our Discussions. While we are unable to advise you the reason behind this situation due to our confidentiality policy, it had come to our attention that our Discussion Guidelines were not met which is why action was taken. Please take a look at our guidelines for more information: For every participant in discussion, if we see a particular guideline constantly ignored, we will take action. I understand that you are upset and I regret that we have not been able to address your concerns to your satisfaction. Unfortunately, we will not be able to offer any additional insight or action on these matters. If Mrs. Howes wish to contact us concerning this issue, we would be happy to assist her. Thank you for shopping at Amazon.co.uk Warmest regards, Sarah Amazon.co.uk Your feedback is helping us build Earth's Most Customer-Centric Company. ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1392 / Virus Database: 1520/3870 - Release Date: 09/01/11 ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1392 / Virus Database: 1520/3870 - Release Date: 09/01/11 ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1392 / Virus Database: 1520/3872 - Release Date: 09/02/11 | ||
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Friday, September 2, 2011
Re: Your Amazon.co.uk Enquiry
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